Resources · Client Onboarding

A transparent way to launch every campaign.

Whether you're considering working with us or looking to replicate our process in-house, this is exactly how we onboard every client to ensure maximum results from day one.

§Our 6-Step Onboarding Process

From kickoff to launch, in a proven framework.

01

Discovery & Goal Setting

We start by understanding your business, target audience, and specific goals — analysing your current authority, identifying key competitors, and mapping the media landscape in your industry. We define clear KPIs and success metrics that align with your broader business objectives.

02

Brand Positioning & Messaging

We develop your unique value proposition and craft compelling narratives that resonate with journalists and your audience — expert positioning statements, competitive angles, and a media-ready messaging framework that makes your pitches stand out.

03

Campaign Strategy Development

A comprehensive campaign roadmap tailored to your industry and goals: target publications, content themes, seasonal opportunities, and a 90-day tactical plan — every strategy backed by data and proven methodologies from previous campaigns.

04

Systems & Tools Setup

We establish tracking systems, reporting dashboards, and communication channels — campaign spreadsheets, monitoring tools, and custom reporting templates — so you have full visibility into every metric and activity from day one.

05

Team Alignment & Training

We make sure everyone understands the strategy and their role: stakeholder briefings, approval workflows, and communication cadences, plus training on our tools and processes so you're equipped to collaborate effectively.

06

Campaign Launch & Optimization

With everything in place, we launch and execute — monitoring performance daily, optimising on real-time data, and iterating on messaging and angles. Weekly check-ins keep you informed; monthly reports track progress against your KPIs.

Ready to get started?

Let's earn you some attention.

Pick the path that fits your team — done-for-you, done-with-you, or a quick recommendation.